Visibility & Intelligence·2.4M signals processed
Community Signals
Hear the market before your competitors do.
Monitors Reddit, X, LinkedIn, G2, forums and more, with sentiment analysis, pain-point extraction and buying-intent detection.
What Community Signals does
Sentiment
Brand sentiment across every monitored platform, in real time.
Pain-point detection
Customer pain points surfaced from community discussion.
Buying intent
Prospects caught in their decision moment.
Platform deep dive
Drill into any platform for detailed signal analysis.
Who runs it
Brand, social and demand generation teams
What it needs
- Brand, product and category terms to listen for
- Platforms and communities to monitor
What it produces
- Real-time sentiment
- Extracted pain points
- Buying-intent signals
- Per-platform deep dives
Questions people ask
Which platforms are monitored?
Reddit, X, LinkedIn, G2, forums and more, read for sentiment, pain points and buying intent rather than for mention counts alone.
What is buying-intent detection?
It surfaces prospects caught in their decision moment, the point where somebody is publicly comparing options, so the team can respond while the decision is still open.
How do pain points get used?
Pain points extracted from community discussion feed the content and creative side of the platform, so what the market is complaining about becomes what the next brief answers.
Works with
Community Signals runs on its own and shares its data with the rest of the platform. These modules use it most.
Further reading
From the MarkGrid blog, on the problems Community Signals is built for.
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